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Terms & Conditions

Last Updated: March 31, 2026

These are the terms and conditions you should read carefully:

Order: You can submit an order for products by completing the details required on the order summary page and clicking the place order button. You can also place an order via phone call or a message.

Delivery: We make every effort to deliver all products within the delivery area within 3 working days of acceptance of your order. In case of any mishap or accident, the delivery time can be extended and we would inform you over a phone call or via email.

Payment: For standard delivery, we charge all payments in cash upon delivery of goods. There are no hidden charges applied.

Warranties: All products we sell, come under our warranty section. If any product is found not up to the mark, we encourage our customers to send them back. We shall provide a full return and bear the shipping cost too.

Other Information Call Now - Helpline: 0340-1230101
 

Ordering

Valid for customers 18+ with accurate information

Delivery

1-3 days delivery with real-time tracking

Returns

7-day return policy for damaged/wrong items

Payment

COD, Bank Transfer, JazzCash, EasyPaisa accepted

Cancellations

Cancel within 1 hour of placing order

Legal

All disputes subject to Pakistani law

Important Terms

1

Acceptance of Terms

By accessing and using XToysHub.Pk, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2

Product Information

We strive to display accurate product information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or current.

3

Pricing & Payment

All prices are in Pakistani Rupees (PKR). Prices are subject to change without notice. Payment must be made in full before order processing for non-COD orders.

4

Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by courier services or unforeseen circumstances.

5

Return & Refund Policy

Returns accepted within 7 days for damaged or wrong products. Products must be unused and in original packaging. Refunds processed within 14 business days.

6

Limitation of Liability

XToysHub.Pk shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

User Responsibilities

  • Provide accurate and complete information during ordering
  • Be available at the provided address during delivery attempts
  • Inspect products before accepting delivery (for COD orders)
  • Report any issues within 24 hours of delivery
  • Not use our products for any illegal or unauthorized purpose

Legal Questions?

Contact us for any legal inquiries

Agree to Our Terms?

By shopping with us, you agree to these terms and conditions