TeleShop always takes care of their customer regarding every concern they might have. No matter how many times you call. TeleShop, you will always get a response firsthand from our professional CCR`s. Our Team is always looking forward to helping you with your concerns. We only ask you to Comply with our return policy, which is not that difficult. For example, if you order a product through TeleShop, And if you think that the product is not what you ordered for or it is not worth it. We humbly ask you to return the product to our return address, and as soon we get the product back, 30% payment will be deducted, and the rest will be refunded back to you. But the only condition is that the product should not be tempered or opened. We at TeleShop, do not sell illegal products, so all of our products are verified. We will always serve you in the best way possible.
Return within 7 days of delivery
We pick up returns from your address
Product must be unused & sealed
100% refund or exchange option
Call or WhatsApp within 7 days of delivery
Our team verifies your return request
Pack product and handover to our courier
Receive refund or replacement product
Our courier picks up the return package from your address
Product is inspected at our warehouse for eligibility
Refund is issued to your original payment method or as store credit
We provide FREE return pickup for all eligible returns. You don't need to pay anything for return shipping.
Yes! You can choose to exchange for a different product of same value or get a full refund. For different value, price difference will be adjusted.
If your return doesn't meet our policy criteria, we'll contact you with options. Product will be shipped back to you at no extra cost.
For COD orders, refund is sent via Bank Transfer, JazzCash, or EasyPaisa. For prepaid orders, refund goes back to original payment method within 5-7 working days.
Our support team is ready to help you with returns and exchanges